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Frequently Asked Questions
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Is FOH Tools free to use?
Yes, completely free. All ten tools — Package Calculator, Rota Tool, Tip Calculator, Menu Costing, Event P&L, Allergen Matrix, Cash-Up, Prep List, Shift Briefing, and Menu Engineering — are free with no account required. We built them to solve real problems in hospitality operations and we want them to be accessible to everyone in the industry.
Does FOH Tools store my data?
By default, everything you enter is saved locally in your browser using localStorage — nothing is sent to our servers. If you create a free account, you can save named sessions (rotas, menus) to your account, which are stored on our servers and accessible from any device. We don't sell or share your data. See our Privacy Policy for full details.
What does a free account give me?
A free account lets you save and name your work across all the tools — rotas, menus, cost sheets, briefings, and more — then load them from any device or browser. Without an account your work is tied to one browser's local storage — with an account it follows you. Sign up at /account.
The tool isn't working — what should I do?
First try a hard refresh (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac). If that doesn't help, try opening the tool in a private/incognito window. If the issue persists, use the form on this page to send us a bug report — include what browser you're using and what you were doing when it broke.
Can I request a new feature or tool?
Absolutely — use the form and select "Feature request". FOH Tools is actively developed and the roadmap is driven by what operators actually need. We read every message.
Does the Rota Tool actually solve the rota automatically?
Yes. You define your staff, their roles and availability, your shift templates, and your daily requirements — then hit Solve. The tool uses a constraint-based algorithm to assign shifts and generate a full week's rota. You can lock specific assignments before solving if you need certain people in certain shifts.
What is the Tip Calculator's tronc-aware labelling?
In the UK, tips distributed through a formal tronc scheme are treated differently for income tax and National Insurance purposes. The Tip Calculator labels outputs accordingly so your payroll team or accountant can see at a glance how the distribution was structured. Always confirm with a payroll professional for your specific situation.
My saved data has disappeared — can I get it back?
If you were using the tools without an account, we have no copy — data was only in your browser's localStorage. If you cleared your browser data or switched devices, it's gone. If you have a free account and had saved sessions, log back in at /account — your named saves are stored server-side and will still be there. We recommend saving important rotas and menus to your account for exactly this reason. Note: unverified accounts that were never confirmed by email are automatically removed after 30 days.