Support

Get help or send us a message
Send a message
or email directly: support@fohtools.co.uk
Is FOH Tools free to use?
Yes, completely free. All four tools — Package Calculator, Rota Tool, Tip Calculator, and Menu Costing — are free with no account required. We built them to solve real problems in hospitality operations and we want them to be accessible to everyone in the industry.
Does FOH Tools store my data?
No data is sent to our servers. Everything you enter — menus, staff, tips, ingredients — is saved locally in your browser using localStorage. It stays on your device. Clearing your browser data will clear your saved work.
The tool isn't working — what should I do?
First try a hard refresh (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac). If that doesn't help, try opening the tool in a private/incognito window. If the issue persists, use the form on this page to send us a bug report — include what browser you're using and what you were doing when it broke.
Can I request a new feature or tool?
Absolutely — use the form and select "Feature request". FOH Tools is actively developed and the roadmap is driven by what operators actually need. We read every message.
Does the Rota Tool actually solve the rota automatically?
Yes. You define your staff, their roles and availability, your shift templates, and your daily requirements — then hit Solve. The tool uses a constraint-based algorithm to assign shifts and generate a full week's rota. You can lock specific assignments before solving if you need certain people in certain shifts.
What is the Tip Calculator's tronc-aware labelling?
In the UK, tips distributed through a formal tronc scheme are treated differently for income tax and National Insurance purposes. The Tip Calculator labels outputs accordingly so your payroll team or accountant can see at a glance how the distribution was structured. Always confirm with a payroll professional for your specific situation.
My saved data has disappeared — can I get it back?
Unfortunately not — because data is stored only in your browser's localStorage (not on our servers), we have no copy of it. If you cleared your browser data or used a different device or browser, the data won't be there. We recommend exporting or printing important rotas and quotes before closing the tab.